Welcome to PharmPlug! These Terms of Use govern your access and use of our website, mobile application, and services (collectively referred to as the “Platform”). By using the Platform, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using any part of the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, as well as our Privacy Policy. If you do not agree to these terms, you must refrain from using our services.

2. Eligibility

To use our Platform, you must be:

  • At least 18 years old or have the consent of a parent or guardian.
  • Capable of entering into a legally binding agreement.
  • Residing in a location where PharmPlug operates and delivers products.

3. Account Registration

To access certain features of the Platform, such as purchasing products or managing your orders, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Keep your login credentials secure and confidential.
  • Notify PharmPlug immediately if you suspect any unauthorized use of your account.
  • Be responsible for all activities that occur under your account.

PharmPlug reserves the right to terminate or suspend any account that violates these terms or is deemed suspicious or fraudulent.

4. Use of the Platform

4.1 Authorized Use:

  • You agree to use the Platform only for lawful purposes and in accordance with these Terms of Use.
  • You must not use the Platform for any fraudulent, illegal, or malicious activity, including:
    • Impersonating another person or entity.
    • Accessing another user’s account without permission.
    • Disrupting the operation of the Platform through hacking, data mining, or other unauthorized means.

4.2 Prohibited Conduct: You must not:

  • Post or transmit any offensive, obscene, defamatory, or illegal content.
  • Misuse any information or material obtained from the Platform.
  • Use the Platform to harass, intimidate, or harm others.
  • Introduce viruses, malware, or any harmful code to the Platform.

PharmPlug reserves the right to investigate and take appropriate legal action against any user who violates these terms, including reporting to law enforcement authorities.

5. Products and Services

5.1 Product Information:

  • PharmPlug provides accurate descriptions and information about medicines, healthcare products, and wellness items on the Platform. However, we do not warrant that all information, including pricing, availability, and product descriptions, is entirely error-free.
  • The products available on PharmPlug are for personal use only and should not be resold.

5.2 Medical Advice Disclaimer:

  • The content provided on the Platform is for informational purposes only and should not be considered professional medical advice. Always consult a licensed healthcare provider for any health-related concerns or medical advice before making decisions related to medication, treatment, or health practices.

5.3 Prescription Medications:

  • Certain products sold on PharmPlug, including prescription medications, require a valid prescription from a licensed healthcare provider. PharmPlug may request you to upload or provide proof of such prescriptions during the order process.
  • PharmPlug reserves the right to cancel orders if the necessary documentation is not provided or deemed invalid.

6. Orders, Payments, and Pricing

6.1 Orders:

  • By placing an order on the Platform, you agree to pay the full price of the products, including any applicable taxes and shipping fees.
  • PharmPlug reserves the right to refuse or cancel any order if the product is unavailable, there is a pricing error, or fraudulent activity is suspected.

6.2 Payments:

  • Payments can be made via credit/debit card, bank transfer, or other payment options provided on the Platform.
  • You agree to provide accurate and complete payment information and authorize PharmPlug to charge your chosen payment method for your order.

6.3 Pricing:

  • PharmPlug strives to provide accurate pricing information, but in the event of a pricing error, we reserve the right to cancel or adjust the order. You will be informed of any such changes and given the opportunity to confirm or cancel your order before proceeding.

7. Delivery, Cancellations, and Returns

The delivery, cancellation, and return of products are subject to PharmPlug’s Delivery, Cancellation, Returns, and Refund Policy. Please refer to the relevant policy section for detailed information.

8. Intellectual Property

8.1 Ownership:

  • All content on the Platform, including text, graphics, logos, images, videos, software, and other materials (collectively, “Content”), is the intellectual property of PharmPlug or its licensors and is protected by copyright, trademark, and other applicable laws.

8.2 Use of Content:

  • You are granted a limited, non-exclusive, non-transferable license to access and use the Platform solely for personal and non-commercial purposes.
  • You agree not to copy, reproduce, modify, distribute, display, or create derivative works from any Content without the express written permission of PharmPlug.

8.3 Trademarks:

  • PharmPlug and its logos are registered trademarks of PharmPlug. Unauthorized use of these trademarks is strictly prohibited.

9. Limitation of Liability

9.1 Disclaimer of Warranties:

  • PharmPlug provides the Platform on an “as is” and “as available” basis. We make no warranties or representations regarding the accuracy, reliability, or availability of the Platform or the products and services offered.

9.2 Limitation of Liability:

  • To the maximum extent permitted by law, PharmPlug and its affiliates, officers, directors, employees, and agents shall not be liable for any damages, including but not limited to direct, indirect, incidental, punitive, or consequential damages, arising from:
    • The use or inability to use the Platform.
    • Errors, omissions, or inaccuracies in the Content.
    • Unauthorized access to or use of your account.

9.3 Indemnification: You agree to indemnify and hold harmless PharmPlug, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, or liabilities arising out of your use of the Platform or violation of these Terms of Use.

10. Third-Party Links

The Platform may contain links to third-party websites or services. These links are provided for convenience, and PharmPlug does not endorse or assume responsibility for any third-party content or practices. You access such websites at your own risk and are encouraged to review their terms and privacy policies.

11. Termination of Use

PharmPlug reserves the right to terminate or suspend your account and access to the Platform at any time, without prior notice, for violation of these Terms of Use or other applicable laws.

12. Modifications to the Terms

PharmPlug may update or modify these Terms of Use from time to time. Any changes will be posted on the Platform with the date of the last revision. Continued use of the Platform after the modifications constitute your acceptance of the revised terms.

13. Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Nigeria.

14. Contact Information

If you have any questions or concerns regarding these Terms of Use, please contact us at:

By using the PharmPlug Platform, you agree to these Terms of Use. Please ensure that you have read and understood the terms before using our services.